At The Chaisteli Group, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website or services. As a trusted insurance agency, we are committed to maintaining the confidentiality and security of your information while delivering personalized insurance solutions tailored to your needs.

Who We Are

Our website address is: https://www.thecgins.com.
You can reach us at 954-583-3838 or info@thecgins.com.

Information We Collect

When you engage with The Chaisteli Group, we may collect the following types of personal information:

Policy Information: Details about your insurance policy, including policy numbers, coverage limits, and claims history.
Contact Information: Name, address, phone number, and email address.
Payment Information: Billing details, payment preferences, and transaction records.
Online Data: Information collected via cookies, such as IP addresses, browser types, and browsing behavior.
Third-Party Data: Information provided by third-party sources, including affiliates or other insurance providers, to facilitate accurate quotes or claims processing.

How We Use Your Information

Your information is used to provide insurance services, including:

Generating personalized insurance quotes.
Issuing and managing policies.
Processing claims efficiently and securely.
Communicating updates about your policy or account.
Sending promotional offers for products or services that may be relevant to your insurance needs.

Comments

If visitors leave comments on our site, we collect the information provided in the comments form, the visitor’s IP address, and browser user agent string to help detect spam. An anonymized string (hash) created from your email address may be sent to the Gravatar service to verify usage. You can find their privacy policy here: Gravatar Privacy Policy.

Cookies

Cookies are used to enhance your browsing experience and provide tailored content. Common uses of cookies include:

Remembering your login details for faster access.
Saving preferences such as quote details or recently viewed policies.
Enabling analytics to improve website functionality.

If you leave a comment, cookies may store your name, email, and website for convenience. These cookies last for one year. Additionally, cookies used for login sessions or article editing will be automatically discarded after their designated durations.

Embedded Content from Other Websites

Articles on our site may include embedded content (e.g., videos, forms, or external links). This content behaves as though you visited the source website. These third-party websites may collect data about you, use cookies, and track your interactions with their content.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

Insurance Carriers and Underwriters: To secure quotes, manage policies, or process claims on your behalf.
Service Providers: Third-party vendors who assist in processing payments or maintaining secure technology infrastructure.
Legal Requirements: To comply with applicable laws, regulations, or legal processes.

Your mobile information will never be shared with third parties for marketing or promotional purposes without your explicit consent.

How Long We Retain Your Data

Comments: Comments and metadata are stored indefinitely for follow-up and moderation purposes.
Account Information: If you register on our site, we retain your information as long as your account is active.

Your Rights Over Your Data

As a customer of The Chaisteli Group, you have the right to:

Request an exported file of the personal data we hold about you.
Request that we delete your personal data, except when required for legal, regulatory, or administrative purposes.

Data Security

We implement advanced security protocols to protect your personal data. This includes encryption, secure servers, and restricted access to sensitive information.

Where Your Data is Sent

Visitor comments may be processed through automated spam detection services. Information shared with insurance carriers or other authorized entities complies with industry regulations and data protection standards.

SMS and Email Policy

The Chaisteli Group may use SMS or email to communicate important policy updates, renewal notices, or promotional offers.

Mobile information will not be shared with third parties for marketing purposes.
Text messaging opt-in data and consent will remain confidential and will not be distributed to any external entities.

For questions or concerns about this Privacy Policy, please contact us at info@thecgins.com or call us at 954-583-3838.

We value your trust and are here to help you protect what matters most.